I hope you and your loved ones are safe and healthy.
All of us at the Department of Education have been so proud to witness the joy of students and educators reuniting and learning together this year. We have been the only major school district in the nation to reopen our buildings. The benefit to hundreds of thousands of students is incredible, as school communities have reconnected in person for learning, growing, and supporting one another.
All along, we have kept health and safety at the forefront of everything we do. That includes carefully monitoring COVID-19 transmission rates across the city and, when necessary in response to infections, temporarily closing our school buildings and transitioning students to fully remote learning.
Given recent increases in transmission, we have reached a point in our City’s infection rate that requires all students to transition to remote learning. Beginning Thursday, November 19, all school buildings will be closed, and all learning will proceed remotely for all students, until further notice. You will hear from your principal shortly about next steps for you and your student. Please note that this is a temporary closure, and school buildings will reopen as soon as it is safe to do so.
I am sure you have many questions, and below you can find some important guidance to provide some answers. As always, we are committed to academic excellence, community-building, and social-emotional support for your child—no matter where they are learning.
Devices for Remote Learning
Do you need a device, need technical support or to fix a broken device, or are dealing with a lost or stolen device? Call DOE’s IT Help desk at 718-935-5100 and press 5 to get assistance. You can also get quick help online: Browse tech support topics: schools.nyc.gov/technicaltools
Free Meals for Students and Families
All families and students can continue to go to any school building between 9:00 a.m. and noon on weekdays to pick up three free grab-and-go meals. No identification or registration is necessary. Halal and kosher meals are available at some sites, which are listed at schools.nyc.gov/freemeals. From 3-5 p.m., New Yorkers of all ages can pick up free meals at 260 Community Meals sites across the city. For a list of sites, please visit schools.nyc.gov/freemeals. Learning Bridges Learning Bridges, the City’s free childcare program for children in 3-K through 8th grade, will continue to serve families enrolled in blended learning. We will continue to give priority to children of essential workers, as well as students in temporary housing or residing in NYCHA developments, children in foster care or receiving child welfare services, and students with disabilities. Families can learn more and apply at schools.nyc.gov/
Richard A. Carranza
Chancellor New York City Department of Education